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PRIVACY POLICY Hobby Line v.o.f.

1. Introduction

We value your privacy highly. In this privacy policy, we explain what personal data we collect, for what purpose, and how we protect it. By using our website and services, you consent to the processing of your data as described in this policy.

2. What data do we collect?

When ordering a cross stitch pattern, we collect the following personal data:

  • Your email address: This is necessary to be able to send the ordered pattern to you.
  • The photo you upload: This photo is used to generate the cross stitch pattern.
  • Your IP address: This is automatically logged by our web server and is a standard procedure for the security and functioning of the website. These weblogs are stored for 30 days.
  • Session cookie: We use a temporary session cookie to make the ordering process function. This cookie is automatically deleted as soon as you close the browser.

We do not collect names, addresses, or other contact details.

3. For what purpose do we use your data?

We use your data exclusively for the following purposes:

  • Processing and delivery of your order: Your email address is essential to be able to deliver the cross stitch pattern. The uploaded photo is only used to create the pattern.
  • Security: We use the weblogs with your IP address to ensure the technical functioning of our website and to investigate any disruptions or misuse.

We do not use your email address for marketing purposes, such as newsletters or commercial emails.

4. Do we share your data with third parties?

No, we do **not** share your personal data with third parties. Your email address is not shared with Mollie, the payment provider. We only provide Mollie with the necessary information to process the payment, such as the order amount.

5. How do we secure and store your data?

  • Encryption: All data you send to us is encrypted during transport via a secure SSL connection.
  • Storage: Web server logs with IP addresses are stored for 30 days. Your email address and order details are stored indefinitely as part of the order history.
  • Access: Only we ourselves have access to the stored data.

6. Your rights

You have the following rights regarding the data we hold about you:

  • Right of access and correction: You can contact us to request an overview of the data we hold about you.
  • Right to erasure: You can request to have your email address and the associated order details deleted. Please note that this will make it impossible to trace your order in the future.
  • Right to object: Because your data is only used for the processing of your order, it is practically not possible to object to the processing. This would make it impossible to deliver the pattern.

7. Contact about privacy

If you have any questions about this privacy policy or how we process your data, you can contact us via:

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